Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing information

• Information shared during sessions or communications

• Responses to forms or questionnaires

• Any information you provide when signing up for free resources, programs, or services

We only collect information necessary to provide services, communicate effectively, and support your experience.

2. How We Use Your Information

Your information may be used to:

• Provide services and schedule sessions

• Process payments

• Send confirmations and reminders

• Deliver free resources or program materials

• Communicate important updates

• Respond to questions or requests

• Improve services and client experience

• Maintain internal records

We do not sell your personal information.

3. Email Communication

If you sign up for free resources, programs, newsletters, or services, you may receive emails from Emily Fulton Speaks.

These emails may include:

• Educational content

• Updates about services or programs

• Appointment reminders

• Resources or support materials

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.

4. Payment Processing

Payments for services are processed securely through third-party payment processors.

We currently use:

Stripe

Emily Fulton Speaks does not store full credit card information on our servers.

Payment information is handled directly by the payment processor according to their security and privacy policies.

5. Use of Third-Party Services

We may use trusted third-party tools to operate our business and deliver services.

These may include:

• Zoom — for virtual sessions

• Email service providers — for communication and resource delivery

• Payment processors — for billing and transactions

• Scheduling systems — for booking appointments

• AI transcription tools — for generating session summaries and notes

These providers may have access to limited information necessary to perform their services but are required to maintain confidentiality and security.

6. Session Notes and AI Transcription

To support accurate record-keeping and client care, we may use AI-powered transcription tools to create written summaries of sessions.

Important:

• Zoom sessions are not recorded

• AI tools may be used to generate written notes or summaries

• These summaries are used for internal documentation and may be shared with clients as a helpful reference

Reasonable steps are taken to protect the confidentiality of all session information.

7. Confidentiality and Data Protection

We take reasonable steps to protect your personal information using appropriate security measures.

Your information is kept confidential except in the following situations:

• When disclosure is required by law

• When there is risk of harm to yourself or others

• When necessary to provide services through trusted service providers

We strive to maintain secure systems and responsible data practices.

8. Cookies and Website Usage

Our website may use cookies or similar technologies to:

• Improve website performance

• Understand how visitors use the site

• Enhance user experience

• Cookies are small files stored on your device.

You may choose to disable cookies in your browser settings if preferred.

9. How Long We Keep Your Information

We retain personal information only as long as necessary to:

• Provide services

• Maintain records

• Meet legal or business requirements

When information is no longer needed, reasonable steps are taken to securely delete or protect it.

10. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request removal of your information when appropriate

• Unsubscribe from communications

To make a request, you may contact us using the information below.

11. Children's Privacy

Services provided by Emily Fulton Speaks are intended for adults.

We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

Continued use of the website or services indicates acceptance of any updates.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact:

Emily Fulton Speaks LLC
[email protected]

www.emilyfultonspeaks.com